10 Best WhatsApp Chatbots in 2025 WhatsApp now has more...Read More
10 Best WhatsApp Chatbots in 2025
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WhatsApp now has more than 2.9 billion active users worldwide. This makes it not just a messaging application but also a powerful platform for businesses to increase engagement and sales.
However, as your customer base grows larger, it becomes challenging to manage hundreds or even thousands of messages each day.
When responses are slow, customer questions are missed, or support is inconsistent, your brand’s reputation can suffer, and you might lose valuable potential customers.
WhatsApp AI Chatbots provide a solution to these challenges
These WhatsApp chatbots 2025 can
- Provide immediate automated responses to common questions
- Interact with customers 24 hours a day, 7 days a week without delays
- Help convert potential customers more quickly through intelligent, personalized interactions
With many best Whatsapp bot providers available today, how do you select the right one for your business needs?
10 Best WhatsApp Chatbot Platforms - Quick Overview
Best WhatsApp Bot Providers | WhatsApp Bot Features | Pricing | Pros |
No-code builder, integrations, lead qualify | 7 days Free Trial, Paid plans available at affordable cost compared to others. | Easy to use, advanced features, strong integrations, good for sales and support | |
Manychat | Easy flow builder, AI features, broadcasts | Free (up to 1000 contacts), paid plans from $15/month | Very user-friendly, good for marketing and support, AI capabilities |
Chatbase | AI knowledge base, easy setup, AI actions | Free, Hobby Plan ($40/month) | Extremely easy to use, quick setup, strong AI for knowledge-based queries, integrates with many platforms |
UChat | Omni-channel, visual builder, AI powered | Free, Paid plans from $15/month | Wide reach across many channels, visual builder is intuitive, AI capabilities |
Botpress | LLM agent, automation for various tasks | Free (up to 2,000 messages), Pay-as-you-go from $5/month | Powerful AI agent, versatile for different business needs, good documentation |
Freshchat | Live chat focus, team features, integrations | Free (live chat), paid plans from $15/agent/month | Excellent live chat features, strong for large teams, many integrations, AI features |
Intercom | Flow builder, AI, marketing features | From $39 per seat/month | Easy flow builder, strong AI, many marketing features, good website widget, advanced analytics |
WATI | WhatsApp-focused, bulk messaging, ticketing | Free Trial, Demo available | Specifically built for WhatsApp, good for support automation, integrates with CRMs |
Tidio | All-in-one, visual builder, multilingual | Free, Paid plans from $29/month | Easy to use, combines multiple channels, pre-built templates, multilingual support |
Gupshup | Conversational AI, multi-channel, commerce API | Contact sales for pricing | Code-free builder, integrates with many platforms, rich and human-like responses, commerce API features |
Best WhatsApp Chatbot Platforms - Detailed View
Let’s see the best Whatsapp Chatbot platforms in 2025, comparing their important features, costs, advantages, and disadvantages. This will help you select the perfect solution to improve your marketing and customer support processes.
1. WABA Connect
WABA Connect is one of the best WhatsApp AI chatbot platforms that enables businesses to engage with customers 24/7 using no-code chatbot builders.
The platform offers easy-to-use features including drag-and-drop blocks for creating bot flows, complex workflow capabilities, and the ability to add buttons, links, lists, and media to your bots.
WABA Connect helps businesses close more sales through 24/7 availability, improve customer support with automated responses, and build brand loyalty through proactive assistance.
The platform offers seamless integrations with popular tools like Google Sheets, HubSpot, and Zapier, plus developer REST API functionality.
Additional features include lead qualification, booking and payment capabilities, and order tracking functionality.
Pros
- No-code chatbot builder
- Seamless integrations with popular tools
- Comprehensive features for sales, support, and marketing
- Multi-level chatbot conversation flows
- 1 to 1 phone support
Pricing
- Free 7-day trial
- Contact sales team for pricing details
2. Manychat
Manychat is a Meta Business partner with 4.5/5 rating.
Manychat is an excellent choice for creating WhatsApp chatbots. It is very user-friendly, allowing anyone to build a chatbot quickly. It features a flow builder and an intuitive interface, requiring no coding knowledge.
Whether you want to automate marketing or improve customer support, Manychat has suitable features.
It’s particularly good for lead generation and attracting more customers. For example, you can send WhatsApp broadcast messages, create sequences, set up rules, and even conduct A/B testing.
Similarly, you can set up automatic replies to questions with Manychat. When the WhatsApp chatbot doesn’t know the answer, you can smoothly transfer the conversation to live chat, making it excellent for customer service.
For advanced users, Manychat offers artificial intelligence features, including an AI Flow Builder Assistant and AI intents.
Pros
- Easy-to-use Flow Builder
- Unlimited Custom Fields & Tags
- Integrates with Facebook, Instagram, WhatsApp, SMS, & Telegram
- Send Broadcasts, Sequences and Rules
- Built-in Live Chat + Integrations with Zapier and Make
- Built-in AI: Intents, AI Steps & AI Flow Builder Assistant
Pricing
- Free plan up to 1000 contacts with basic platform features
- Pro plan – starts at $15/month
- AI Add-on – $29/month
3. Chatbase
Chatbase specializes in one thing: training a chatbot on your own data and automatically answering questions about it. It uses Large Language Models (LLMs) to effectively understand and respond to user questions.
The platform is very user-friendly, allowing you to set up a chatbot in minutes. It’s an excellent choice for small businesses or individuals starting with AI chatbot tools.
With Chatbase, you can simply upload documents or share website links, and the chatbot will quickly learn from your data. Within minutes, it will be ready to answer questions about the information you’ve provided.
You can also review and modify every response your AI chatbot gives to ensure accuracy. The system learns from these revisions automatically, a feature not commonly found in other AI platforms.
Pros
- Very easy to use, great for beginners
- Set up a chatbot in minutes
- Built-in AI: Knowledge Base
- Integrations with WhatsApp, Instagram, Facebook, Website & Slack
- Use AI actions to connect with other apps
- Easily change responses of your chatbot
- Live chat integration with Zendesk
Pricing
- Free plan: 100 message credits and train a chatbot on 400,000 characters
- Hobby Plan ($40/month): 2,000 messages credits and train a chatbot on 11 million characters
4. UChat
UChat is considered as one of the 10 best WhatsApp chatbots in 2025. It helps you engage customers 24/7 across more than 12 social channels to increase revenue, reduce operational costs, and improve customer satisfaction.
You can reach customers wherever they are across these channels and respond through Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Telegram, SMS, Voice, Line, Viber, WeChat, Slack, and more.
UChat allows you to visually design and deploy your chatbot using their drag-and-drop flow builder. This enables you to create advanced conversation flows with ease, flexibility, and speed – without requiring any coding knowledge.
The platform also supercharges your chatbot with AI capabilities, building AI-powered chatbots that engage visitors and instantly answer all FAQ questions around the clock.
As the #1 omni-channel chatbot platform, you can build once and deploy everywhere, including Web Chat, Facebook Messenger, Instagram, WhatsApp, Google Business Messenger, Voice, SMS, Telegram, Line, Viber, WeChat, Intercom, Jivo Chat, and VK.
UChat is trusted by over 2,000 businesses across more than 80 countries, with over 50 million messages sent monthly.
Pricing
- Free plan available
- Paid plan starts at $15/month
5. Botpress
With Botpress, you can set up automated greetings and farewell messages for your WhatsApp chatbot, manage session timeouts, and customize it to handle inquiries using an LLM agent powered by the latest LLM technology.
Once connected to WhatsApp, your chatbot can be used in countless ways
- Send precise meeting locations for tour guides
- Book restaurant tables
- Answer customer queries using AI technology
- Provide customized responses (like using regional slang)
- Deliver weather predictions based on user location
- Send how-to videos for customers seeking assistance
- Analyze images from users
- Select the perfect GIF for any situation
- Automate invoices from contractors and employees
For more detailed explanations about connecting your chatbot to WhatsApp, you can check their documentation.
Business communication is rapidly evolving, and WhatsApp hosts billions of users. Connecting your chatbot is straightforward, allowing you to meet customers where they already are.
For additional tips and tricks, you can visit the Botpress YouTube channel.
Pricing
- Free plan for up to 2,000 messages
- Pay-as-you-go pricing model based on usage, starting from $5/month
6. Freshchat
Best for: Large Customer Support Teams. Rating: 4.3/5
While Freshchat isn’t particularly outstanding for building the best WhatsApp AI chatbots, it offers exceptional live chat capabilities. It’s especially well-suited for large teams handling high volumes of customer conversations.
The platform provides intelligent tools for managing numerous messages, including a smart inbox, team collaboration features, and proactive messaging capabilities. It also allows smooth handovers to human agents when needed.
Freshchat is ideal for efficiently managing customer inquiries across multiple channels, including WhatsApp.
Additionally, it offers over 400 direct integrations, making it easy to connect with many applications and streamline your workflows.
Pros
- User-friendly interface
- Ability to publish chatbots on WhatsApp and 6 other channels
- Use of WhatsApp message templates for broadcasts
- Built-in AI features: Intents, Self Service, Copilot
- Live chat with auto-assignment and automations
- Advanced analytics with numerous reports and custom report options
Pricing
- Free plan for live chat with up to 10 agents
- Paid plans starting at $15/agent/month
7. Intercom
Intercom is excellent for larger businesses. This WhatsApp bot features help companies communicate with customers across 5 channels, including WhatsApp.
Its intuitive flow builder and built-in AI capabilities allow you to create complex chat automations without writing code.
You can train your Intercom chatbot on your own data, enabling automatic responses to customer questions.
The live chat feature allows seamless transfers to support agents when necessary. With over 100 direct integrations, you can easily connect Intercom to your existing applications.
Intercom also provides numerous marketing features such as WhatsApp broadcasts, Product Tours, Banners, and Series, helping you engage effectively with customers.
Pros
- Easy-to-use Flow Builder
- Unlimited custom fields & tags
- Built-in AI: Knowledge Base and Intents
- Publish chatbots on WhatsApp, websites, Instagram, Facebook, and SMS
- Send WhatsApp broadcasts using message templates
- Numerous marketing features
- Quality website widget
- Advanced analytics with customer reports
Pricing
- Starts at $39 per seat/month
- 14-day free trial available for all plans
8. WATI
WATI is specifically designed for WhatsApp and is an excellent choice for businesses seeking to automate customer support. It focuses on providing WhatsApp chatbot solutions for small to medium-sized businesses.
WATI offers features like bulk messaging, ticketing systems, and analytics. Its automation capabilities help companies handle customer queries efficiently, reducing response times.
The platform integrates seamlessly with popular CRM tools, enhancing customer management. With its user-friendly interface, businesses can quickly set up and customize chatbots, ensuring smooth and personalized customer communication.
Pros
- Create no-code chatbots for instant responses to common requests
- Simplify mass communication and personalized responses with automated tools
- Boost sales by directly converting more customer communications on WhatsApp
Pricing
- They offer a 7-day free trial or the option to book a demo.
- WATI has a 4.6/5 rating on G2, and no credit card is required to start.
9. Tidio
Rating: 4.7/5 (1,410 reviews)
Tidio is an all-in-one customer service platform ideal for small and medium businesses. It offers various customer communication tools, including chatbots, live chat, and conversational AI.
Setting up a WhatsApp chatbot with Tidio is straightforward and requires no coding. The drag-and-drop builder allows businesses to automate responses, handle FAQs, and collect leads without technical expertise.
Tidio unifies WhatsApp, live chat, and email into a single inbox – a significant advantage for businesses managing multiple communication channels, as it ensures no customer message gets lost.
Additionally, it offers pre-built chatbot templates for quick setup, making it a plug-and-play solution. For businesses serving international customers, Tidio’s multilingual chatbot ensures language isn’t a barrier.
Pros
- Lyro, a conversational AI-powered chatbot
- Seamless integration with WhatsApp Business App for messaging
- Live visitors preview to monitor and analyze active user behavior
- Chat triggers to create workflows and automate customer communication
- Multichannel functionality to manage all messages in one place
- Integrations with Facebook and Instagram
Pricing
- 7-day free trial available
- Free version available
- Starter ($29/month)
For more details, you can check out the Tidio knowledge base to learn how to easily integrate Tidio with WhatsApp.
10. Gupshup
Rating: 4.4/5 (30+ reviews)
Gupshup is a conversational AI platform providing businesses with tools for messaging and chatbot development. Besides WhatsApp, it offers the ability to automate conversations across multiple channels, including Instagram, Viber, SMS, and the web.
Moreover, once you build chatbots for a channel like WhatsApp, you can easily deploy them across multiple platforms as well.
One of Gupshup’s WhatsApp-specific functionalities is the option to improve lead quality and boost engagement with ads that click to the app. You can also send marketing campaigns, promote relevant products with WhatsApp product messages through commerce API, and much more.
Pros
- Chatbot builder that lets you create, train, and deploy chatbots without coding
- Integration with platforms like marketing software, payment gateways, and CRM
- Ability to offer rich and human-like responses
Pricing
- WhatsApp API self-serve pricing ($0.001 per message fee)
- Other plans available through contacting sales
Each of these 10 best WhatsApp chatbots in 2025 offers unique WhatsApp bot features and benefits for different business needs.
But for the best WhatsApp bot features, look no further than WABA Connect.
WABA Connect’s setup is quick, built chatbot based on your business requirements and 1 to 1 phone support.
Get the 7 day free trial now and try WABA Connect.
FAQs answered about the WhatsApp Chatbot
What is the Best WhatsApp Chatbot for Small Businesses in 2025?
WABA Connect is one of the top WhatsApp chatbot platforms for small businesses in 2025, offering a no-code builder, affordable pricing, and powerful automation for sales and support. Other great options include ManyChat and Tidio, depending on your budget and needs.
Are There Free WhatsApp Chatbot Solutions Available?
Yes! ManyChat, Chatbase, and UChat offer free plans with basic features. WABA Connect also provides a 7-day free trial, making it easy to test before committing. For advanced automation, paid plans start at just $15/month.
How Do WhatsApp Chatbots Improve Customer Support?
WhatsApp chatbots like WABA Connect and Freshchat provide 24/7 instant responses, reduce human workload, and ensure no customer query goes unanswered. Features like AI-powered FAQs, ticketing systems, and live chat handoffs enhance support efficiency.
Which WhatsApp Chatbot Integrates with CRM Tools?
WABA Connect, Intercom, and WATI seamlessly integrate with HubSpot, Salesforce, and Zapier, helping businesses sync customer data, track interactions, and automate follow-ups directly from WhatsApp.
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