20 Best WhatsApp API Providers for Businesses in 2025

WhatsApp Business API

20 Best WhatsApp API Providers for Businesses in 2025

Table of Contents

20 Best WhatsApp API Providers for Businesses in 2025
20 Best WhatsApp API Providers for Business in 2025
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Do you want to connect better with your customers? Feeling like your messages aren’t getting through, and things are a bit chaotic?

What if I tell you could make everything easier from chatting with customers to boosting sales and offering great support all through WhatsApp business API?

YES, You can.

This blog reveals the 20 best WhatsApp API providers for businesses in 2025, so you can find the WhatsApp API integration and make your customers happier and your business will grow.

20 Best WhatsApp API Providers for Business in 2025

Let’s discuss the 20 best WhatsApp business API providers and their offerings to your business.

1. WABA Connect

One of the top best WhatsApp Business API & bulk WhatsApp providers in India is WABA Connect. It offers tools to automate messages, integrate chatbots, and manage communications and more.

Key Features

Send promotional offers with high open rates. WABA Connect enables you to run campaigns and boost engagement through high-response WhatsApp messages. You can also tag, categorize, and target contacts in personalized groups to build lasting relationships and fuel future sales.
Create a no code Whatsapp chatbot to instantly respond to common questions and streamline communication. Chatbots can also take appointments to all the users.
You can collaborate with team members to offer customer support on WhatsApp.
Pre-built integrations let you integrate with your tech stack. You can also integrate any application easily.
Share product catalogs with customers as part of campaigns and automated replies. Also, you can send order confirmations and billing updates.
Set up Click-to-WhatsApp ads across Facebook and Instagram to encourage users to start conversations with your brand.
Monitor campaign performance and response times to improve customer experience.

WABA Connect assists in obtaining a Green Tick on WhatsApp to build credibility.

With WABA Connect WhatsApp Business API solutions, you can Integrate a Chatbot, Automate messages, and activate your account in Just 5-10 minutes. Also, WABA Connect offers a 7-day FREE TRIAL. Check out the WABA Connect today

2. ZixFlow

Zixflow is one of the top 5 WhatsApp Business API Providers. It is an AI-powered marketing automation and XCRM platform. It is designed to provide engagement across WhatsApp, SMS, and email.

Key Features

You can send tailored and bulk WhatsApp broadcast messages to promote products and services worldwide.
The platform allows you to segment your audience, add tags, and create custom contact lists for targeted campaigns, which can lead to higher engagement.
Zixflow provides a centralized inbox to view and respond to all WhatsApp messages in one place.
Zixflow’s AI Agent offers real-time automated responses to FAQs, product details, and customer support queries. You can also utilize Zixflow Automation Flows for building WhatsApp bots.
Zixflow provides a marketing CRM solution with custom fields and user management. It also offers integration with existing CRM systems.
The platform uses advanced encryption and security protocols to protect your data. It also features end-to-end encryption, passwordless authentication, and login audit logs to ensure maximum security.

3. Twilio

Twilio WhatsApp API provider allows businesses to send notifications, have two-way conversations, and build chatbots, which can be useful if your business is trying to reach users in LATAM, EMEA, and APAC.

Key Features

You can send business-initiated notifications using pre-registered templates, except when replying to a user-initiated message.
You can use the messaging API for businesses to respond to customer inquiries, provide customer support chat solutions, and resolve issues in real-time.
You can send promotional messages, discounts, and offers to customers who have opted in to receive them.
You can send real-time updates and notifications to customers, such as order confirmations, shipping updates, and appointment reminders.
To receive real-time status updates for outbound messages, you can set a Status Callback URL. Twilio will send a request to this URL each time the message status changes.

4. Interakt

Interakt is a WhatsApp Business API provider particularly suited for companies of various sizes. It enables businesses to send promotional offers, reminders, and abandoned cart messages using Business Message Templates to boost engagement and conversions.

Key Features

It allows for automating communications.
Interakt integrates with HubSpot.
It supports various use cases across industries such as travel, restaurants, health, beauty, education, and real estate.
Interakt offers annual pricing plans. Taxes and Meta’s conversation fees are additional to subscription charges.
Interakt solely supports WhatsApp, unlike platforms such as Zixflow that also incorporate SMS and email. There’s no free version or advanced contact management.
Interakt allows users to send WhatsApp bulk message, increase messaging limits, and set up bulk automated notifications. Businesses can also showcase product catalogs and get payments.

5. Wati

Wati is one of the best WhatsApp business API providers that provides a complete WhatsApp CRM with a dedicated WhatsApp Team Inbox to manage communications.

Key Features

You can integrate Wati with your WhatsApp Business API number and immediately utilize all the API features directly via Wati.
Once connected, you can use Wati’s range of messaging tools and automation features. For example, you can create message templates for common questions and set up automated replies.
Wati offers analytics data that can help sharpen your messaging strategy by monitoring message delivery, open rates, and response rates, enabling you to enhance customer communication.
You can sign up and set up your account in just 30 minutes, with the signup for WhatsApp business API solution taking only 10 minutes using Wati.

6. Zoko

Zoko is considered one of the top 10 WhatsApp Business API Providers. It can turn your WhatsApp number into a primary revenue channel for your business. It offers tools to target customers and drive repeat revenue on WhatsApp.

Key Features

WhatsApp automation services via Zoko have significantly better open rates than email, and customers who message you are likely highly engaged.
Zoko enables personalized conversations at scale to engage, qualify, and convert customers in real-time, 24/7.
You can automate repetitive tasks using Zoko’s drag-and-drop workflow automation tool, FlowHippo. This allows you to automate tasks like COD order confirmations or multi-step workflows connected to apps like Shopify.
Zoko enables multiple agents to work on your business account to reply to customer inquiries.
It serves as a comprehensive WhatsApp CRM tool for managing customer interactions.
Zoko can guide you on how to get a verified “blue tick” mark, as an Official Meta Business Partner.

7. InfoBip

Infobip WhatsApp Business API lets businesses manage WhatsApp communications within the Infobip platform across multiple modules.

Key Features

It offers End-to-end encryption for secure messaging.
Programmatic API-based messaging using Infobip’s API, allowing integration with CRM systems, customer support platforms, and automation tools.
Web-based communication enables businesses to use WhatsApp through the Infobip web interface without needing extra integration efforts.
Ability to send and receive media files like images, videos, files, and documents.
Customers can share real-time locations.
Quick sending of documents such as invoices and contracts.
Integration with Meta’s Cloud API.
Uses online organic, online paid, and offline entry points to initiate conversations.
Automate conversations using tools like Answers, Infobip’s chatbot-building platform.
Provides data to understand customer engagement through message delivery rates, open rates, and response rates.

8. Brevo

The Brevo WhatsApp provider company can help your business with marketing, customer support, and sending important updates. It is designed to be easy to use, even if you don’t have coding skills.

Key Features

You can create marketing campaigns to promote your business, announce sales, or share company updates.
Set up automated messages to answer frequently asked questions, provide onboarding guidance, and send appointment reminders.
Send important notifications like shipping updates and purchase confirmations.
Quickly reply to customer inquiries and proactively ask for feedback.
Combine WhatsApp with other channels like email and SMS for seamless marketing.
Manage your WhatsApp contacts and lists within the Brevo CRM to tailor campaigns effectively.
Send text, emojis, images, and interactive messages with quick reply buttons, and QR codes.
Brevo offers free Chatbot integration services, and you only pay for the messages you send. There are no setup or licensing fees.
Use as many devices and phone numbers as needed to scale your customer care and marketing. You can also use up to 25 different WhatsApp numbers on the same business account.
Get a branded WhatsApp Business profile to enhance your exposure. You can also apply for the official green tick badge.
Message unlimited contacts in any supported language.

9. BotSpace

BotSpace is one of the best WhatsApp integration providers that helps you enhance and manage customer interactions over WhatsApp. It provides end-to-end Whatsapp API automation for all types of business.

Key Features

BotSpace offers a shared team inbox that allows teammates to collaborate and provide customer support using a single WhatsApp number.
You can convert conversations into conversions with WhatsApp by sharing product catalogs, personalizing offers, and enabling checkout on WhatsApp.
BotSpace helps reduce costs and increase customer satisfaction with automation-first support that frees your team to deliver support at scale on WhatsApp.
BotSpace can connect with third-party CRM and commerce platforms to streamline workflows. Also, BotSpace has powerful APIs and webhooks for custom integrations and extended functionalities.
BotSpace allows you to analyze key metrics like response and resolution times to optimize customer support and team productivity.
You can send GDPR-compliant WhatsApp newsletters.

10. DelightChat

DelightChat presents itself as one of the best WhatsApp chatbot services in India that offers a comprehensive omnichannel customer support and WhatsApp marketing platform designed to streamline communication for e-commerce businesses.

Key Features

The platform boasts a unified inbox that integrates various channels like WhatsApp, Instagram, Facebook, email and live chat, enabling businesses to manage all customer interactions from a single screen.
Key features include Shopify integration for accessing customer and order details, automation tools for repetitive tasks, and WhatsApp marketing capabilities like abandoned cart recovery and order notifications.

11. Tyntec

Tyntec is an international Meta and WhatsApp Business API provider with 20 years of experience. It can help your business by connecting WhatsApp as a communication medium with your existing framework via the Conversations API.

Key Features

Tyntec allows the sending of highly engaging WhatsApp broadcast message to promote different types of sales, using multimedia components and interactive buttons. This helps in connecting with the audience, driving traffic to the website, and increasing brand awareness.
Tyntec focuses mostly on mobile marketing.
Tyntec lacks WhatsApp Flows for marketing products or services and falls short on robust contact management compared to Zixflow.

12. Ameyo

Ameyo is one of the top best WhatsApp Business API Providers in India. With Ameyo, businesses can engage with customers on WhatsApp.

Key Features

This Best WhatsApp Business API uses end-to-end encryption to ensure the privacy and security of customer interactions.
Businesses can send multimedia messages, including images, documents, audio, stickers, videos, and text messages. Unique media IDs are generated after uploading files.
A dashboard provides insights into performance metrics, such as business-sent messages, received messages from customers, and business-delivered messages.
Only one WhatsApp Business account can be linked to a unique Facebook Business Manager.
Up to 25 phone numbers can be configured under one WhatsApp Business account.
Businesses can only send messages to customers anytime in response to customer-initiated messages within a 24-hour window. After this window, only paid message templates can be used to initiate conversations.
Customized message templates are available. Currently, the maximum limit is set to 250 message templates per WhatsApp business account.

13. 360 Dialog

360 Dialog WhatsApp Business API allows businesses to communicate with customers, with 360dialog being an official provider.

Key Features

Access to the WhatsApp API in 5 to 15 minutes.
Meta-business verification isn’t needed during the process.
Use any phone number (mobile, landline, toll-free).
Integrates with CRM, Team Inbox, Chatbot, etc..
Offers highly scalable SaaS Pricing.
Follows GDPR standards.
Serves thousands of businesses across 116 countries.
Offers WhatsApp Automation, Marketing Automation, Attribution, and Integrations. Also provides WhatsApp Signals, Measurement & Retargeting solutions, and WhatsApp newsletter marketing automation.

14. DashCX

DashCX Whatsapp Chatbot API Provider helps businesses with WhatsApp marketing. It allows you to nurture leads in bulk broadcast WhatsApp messages.

Key Features

You can send WhatsApp broadcast messages to existing customers mentioning product features and benefits with enticing offers.
DashCX helps send messages about back-in-stock products with pre-crafted template messages.
Send rich promotional messages with images, coupon codes, videos, and deals to leads on WhatsApp to incentivize them.
You can add quick reply buttons to boost engagement in your product launch campaigns and create offers, deals, and discount templates with calls to action.
Launch engaging WhatsApp broadcast campaigns to build strong relationships with your community or customers.

15. DoubleTick

With the cheapest Whatsapp business API provider, businesses can enhance customer support, automate communication, engage audiences, and accelerate sales.

Key Features

Set up interactive WhatsApp marketing campaigns with unlimited broadcasts and real-time analytics to optimize your marketing funnel.
Reach customers personally by sending promotional messages, offers, discounts, event updates, and appointment alerts to both saved and unsaved contacts while respecting customer permissions.
Provide a boost to customer service using a no-code AI-powered WhatsApp chatbot for businesses that can manage numerous customer queries at once.
Drive customer conversations through a single WhatsApp number for the entire company, with customer assignment and role-based access, eliminating the need to juggle multiple numbers.
Engage with customers and manage conversations from a single multi-agent window, define roles and permissions, automatically assign chats, and track agent response times and quality.
Schedule broadcasts, automate customer queries via an AI-powered chatbot, and send timely notifications such as birthday wishes, abandoned cart notifications, and pending balance reminders.
Automatically trigger order and booking confirmations, delivery updates, back-in-stock alerts, manage returns, send cart abandonment notifications, and subscription reminders on WhatsApp.
Share single or multi-product images with clickable buttons, add them to the cart, and offer a buying experience within WhatsApp chat.
Integrate DoubleTick with business tools like Shopify, Zoho, Zapier, Tally, and Pabbly.
Obtain a Verified Green Tick badge on your WhatsApp account to show customers they can trust your business.

16. Sleekflow

SleekFlow is an official WhatsApp Business Solution Provider that helps businesses improve client engagement with WhatsApp Business solutions.

Key Features

Get chatbot at best pricing to address FAQs and automate the routing of conversations to human agents when necessary.
Use WhatsApp auto-replies to deflect inquiries and ensure customers receive prompt and accurate assistance.
Send targeted promotional messages quickly by importing existing customer data and segmenting contacts using labels.
Personalise content with variables that automatically insert customer details into the message and blast these messages to thousands of users instantly.
You can also set up a WhatsApp store to display products, allowing customers to browse items and add them to a cart without leaving the chat.
Integrate natively with Shopify, HubSpot, and Salesforce to engage with contacts on WhatsApp.
Customise quick replies, call-to-actions, and opt-in buttons in WhatsApp chat threads.
Connect with customers via multiple agents and bots using the same WhatsApp number on the SleekFlow mobile app.

17. Aisensy

AiSensy is one of the top 20 WhatsApp Business API providers that allows businesses to grow and automate WhatsApp marketing and customer support.

Key Features

It offers free access to the WhatsApp Business API, but platform fees and message costs still apply.
AiSensy allows unlimited users per day, unlike the WhatsApp Business App, which is limited to 256 contacts per day.
You can access WhatsApp Business API on multiple devices using AiSensy.
Build no-code WhatsApp Chatbots with a drag-and-drop interface to automate up to 80% of manual queries.
Send automated call-to-action-based notifications for abandoned carts and order confirmations by connecting to various platforms like Shopify and WooCommerce.
Import contacts and instantly broadcast approved messages.

18. Gupshup

Gupshup WhatsApp API services provider offers a conversational engagement platform that empowers businesses to connect with customers meaningfully across commerce, marketing, and support.

Key Features

Gupship has the tools for conversational marketing (sending promotions, offers, and back-in-stock alerts), conversational commerce (showcasing product catalogs and enabling payments within WhatsApp), and conversational support (using AI agents to handle common queries and seamlessly handing off to live agents).
Gupshup also offers dynamic features like Flows for bespoke app-like experiences and supports payments through WhatsApp, integrating with methods like UPI, RazorPay, PayU, and Stripe.
It facilitates sending and receiving multi-channel rich media and texts across countries via Omnichannel Messaging, including WhatsApp, SMS, RCS, Viber, Voice, Instagram, Web & App, and Telegram.

19. Kaleyra

Kaleyra WhatsApp Business API is a service that allows businesses to connect with their customers on WhatsApp.

Key Features

Businesses may use Kaleyra to enhance their WhatsApp marketing campaigns by sharing images, electronic tickets, video tutorials, audio files, QR codes, location details and documents.
You can create CTA and quick reply buttons within WhatsApp to get immediate responses from their audience, facilitating engagement.
You can use message templates to send important updates and notifications to customers. Customers can also initiate conversations with businesses anytime, anywhere.
Kaleyra allows for automating conversations with customers to help progress them through the sales funnel, increase online bookings, manage transactions, and provide timely responses to queries. These chatbots can use call-to-action and quick reply buttons to encourage audience interaction.
WhatsApp is accessible in more than 180 nations allows businesses to reach customers globally through their preferred messaging app.
Businesses can interact with their audience in their native language with support for over 40 languages.

20. Qiscus

The best WhatsApp API Company of Qiscus provides a WhatsApp Business API that can help your business in several ways.

Key Features

Qiscus Omnichannel Chat centralizes customer chats from over 20 applications into one platform ensures that no message is missed.
Multiple agents can access a single WhatsApp Business number simultaneously. And also this removes the need for multiple devices and numbers.
The platform offers an analytics dashboard to monitor team performance, allowing for objective assessment and improvement.
You can integrate human-bot collaboration to help agents respond quickly to customer queries, boosting productivity. Qiscus offers a no-code chatbot feature for efficient integration.
You can send personalized notification messages, OTPs, transaction updates, and promotions to customers.
Qiscus Omnichannel Chat can help you get a verified WhatsApp Business account.
You can connect various applications such as CRM, Chatbot, Survey, and Payments through the Qiscus App Centre.

FAQ

How to pick the best WhatsApp business API provider in 2025?

Carefully understand the elements like WhatsApp business API pricing, scalability, integration capabilities, features like chatbots and marketing tools, and customer support level.

Does WhatsApp Business API services offer a free trial?

Yes. WhatsApp API providers like WABA Connect gives 7 day free Demo to all businesses so they can test out all the features and functions before buying.

Can I integrate the WhatsApp Business API with my existing CRM?

Many WhatsApp Business API providers like WABA Connect, Twilio, Wati and Infobip offer integration with popular CRM systems so you can manage customer interaction and data across platforms.

How quickly I can set up my WhatsApp Business API account?

Setup time varies by provider but some services like WABA Connect can give you access to WhatsApp API in 5 to 10 minutes.

Do I need to have coding skills to use WhatsApp Business API?

No. Many WhatsApp Business API providers offer no code solution, so businesses can configure and automate messaging without coding expertise.

Final Thoughts

When picking the best WhatsApp API service provider for your business consider the seamless integration, scalability, and comprehensive marketing services.

Each WhatsApp API provider we have looked at in this blog from WABA Connect to Qiscus has valuable tools and features to enhance customer communication, automate processes, and drive sales.

But for the best WhatsApp marketing services and seamless API integration look no further than WABA Connect.

WABA Connect’s setup is quick, built chatbot based on your business requirements and 1 to 1 phone support.

Get the 7 day free trial now and try WABA Connect.

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